Privacy Policy

1. Who we are

MW Motorsport ("we", "us", "our") is a performance automotive parts and workshop services business based in the United Kingdom. We are the data controller for personal information collected through this website and our workshop operations.

Contact: [email protected] | 07951 156255

2. What data we collect

• Name, email address, and phone number when you create an account or make an enquiry
• Vehicle registration, make, model, and service history when you use the customer portal
• Order and payment information when you purchase parts (payment card data is processed by Stripe and never stored by us)
• Booking details when you request a workshop appointment
• Photos you upload of your vehicle
• Technical data such as IP address, browser type, and pages visited

3. How we use your data

• To process orders and manage your account
• To provide workshop services and maintain your service history
• To send MOT reminders and service notifications you have opted into
• To manage our loyalty points programme
• To respond to enquiries and booking requests
• To improve our website and services
• To comply with legal obligations

4. Legal basis for processing

We process your data on the following legal bases under UK GDPR: contract performance (to fulfil orders and service bookings), legitimate interests (to improve our services and communicate with customers), legal obligation (to comply with tax and consumer law), and consent (for marketing communications).

5. Data sharing

We do not sell your personal data. We share data only with trusted third parties necessary to operate our services, including Stripe (payment processing), our hosting provider, and the DVSA (for MOT history lookups with your consent). All third parties are required to handle your data securely and in accordance with UK GDPR.

6. Data retention

We retain your account data for as long as your account is active. Order and service records are retained for 7 years to comply with HMRC requirements. You may request deletion of your account at any time, subject to our legal retention obligations.

7. Your rights

Under UK GDPR you have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Request erasure of your data (right to be forgotten)
• Restrict or object to processing
• Data portability
• Withdraw consent at any time

To exercise any of these rights, contact us at [email protected]. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

8. Cookies

We use essential cookies to keep you logged in and maintain your session. We do not use advertising or tracking cookies without your consent. You can manage cookie preferences through your browser settings.

9. Changes to this policy

We may update this policy from time to time. Material changes will be communicated via email or a notice on this website. Continued use of our services after changes constitutes acceptance of the updated policy.